Compocity Kft.
Privacy Policy
Effective date: 2024.08.01
PRIVACY POLICY
We are very keen on being compliant with the European data protection rules and principles to protect you and your personal data. We at Compocity will always go the extra mile to protect your privacy data and never sell it to any third parties. This Privacy Policy contains all information related to the data controlling of Compocity, concerning the collection, use, storage, disclosure and erasure of data. Please, revise this Privacy Policy carefully before you disclose any of your personal data to us.
1. Preamble
1.1. Compocity Kft. as data controller (hereinafter: ’Compocity’) is a natural science, technical research and development company registered in Hungary, operating a complex sustainability Service, offering to the Users an Application which helps to use the Compo Robot in a more effective and playful way (hereinafter: ‘Service’). If you, as an Application User, use our Service or are interested in it (hereinafter: ‘User’ or ‘Data Subject’), you may disclose certain personal data to us.
1.2. For the purposes of this Privacy Policy, the terms ‘we’ or ‘our’ etc. shall mean Compocity. 1.3. Capitalized words and terms used in this Privacy Policy have the same meaning as described in our General General Terms and Conditions for the Application (‘GTC’)
1.4. This Privacy Policy requires your expressed consent, which you may withdraw at any time. You give your consent by placing a tick in the box before you finalize your registration. Your consent shall be voluntary, expressed and based on the related, detailed information we provide to you.
1.5. Compocity is responsible for the conclusion, enforcement, updating and amending of this Privacy Policy. Compocity may amend this Privacy Policy unilaterally, at any time as the business processes and the relevant legal requirements develop. If you don’t agree with the modifications, you can delete your Account anytime, by sending us such a request e-mail to the info@compocity.help; upon such request, we will erase all for your personal data without delay, but no later than 48 hours.
1.6. This Policy shall be effective as of 04.01.2021 until withdrawal. The prevailing (current) version of this Policy is available on the bottom of the Website footer section: https://www.compocity.help/ and in the Settings menu of the Application.
1.7. Compocity handles your personal data confidentially and is committed to take all the safety, technical and organizational measures that guarantee the security of your data.
1.8. Compocity is also committed to process your personal data lawfully, fairly and in a transparent manner; we only collect and process data that are suitable and relevant for the purposes of data processing, and are necessary to achieve such purposes.
1.9. Compocity attempts to ensure the accuracy and up-to-date nature of the personal data; therefore, we take all necessary measures for the immediate erasure or rectification of inaccurate data.
1.10. Your personal data is only yours, therefore, you can request the restriction of data processing, rectification or erasure of your data and you can object to our data processing at any time, free of charge via email: info@compocity.help. We respond to you without undue delay, but the latest within one month from the receipt of the request. If we have to reject to perform your request, we will provide a proper justification of rejection. In justified cases, depending on the complexity and number of requests, we may extend the deadline by two further months. We will inform you about such extension within one month of the receipt of your request, together with the reasons for the delay.
2. Service provider’s data
Service Provider’s name: Compocity Kft.
Registered seat: H-2481 Velence, Régiposta utca 27.
Company registration number: 07-09-032785
Name of the registering authority: Company Court of the Székesfehérvár Regional Court
Tax number: 27961025-2-07
E-mail address: info@compocity.help
Phone number: +36703348428
Website: https://www.compocity.help/
3. Applicable laws
Compocity hereby declares to process your personal data in compliance with the prevailing laws and regulations, with special regard to the following:
- The related EU regulation: the General Data Protection Regulation of the European Union (Regulation 2016/679 (EU), the ‘GDPR’)
- Act CXII of 2011 on Informational Self-Determination and Freedom of Information ("Privacy Act").
4. Legal Ground for Data Processing
4.1. The legal ground for personal data processing is one or more of the followings:
a) your voluntary consent (Article 6 (1) (a) of GDPR)
b) contract concluded by and between Compocity and the User for contractual performance (Article 6(1) (b) of GDPR)
c) the processing of the personal data is necessary for the performance of Compocity’s legal obligations (Article 6(1) (c) of GDPR).
d) for the enforcement of the legitimate interest of Compocity or a third party (Article 6(1) (f) of GDPR).
5. The Data Processed by Compocity
5.1. In order to be able to use the Application or our Website, you shall disclose certain personal information to Compocity through its Application or Website. If you refuse to comply with such a request; Compocity is entitled to lawfully refuse the provision of Service, so you may be unable to use the Application or all function of the Website.
5.2. Within the scope of data processing, we can in particular pursue the following activities: to collect, record, register, systematize, store and use the personal data for the purposes of data processing, to query, block, erase and destruct your data and to prevent the further use thereof. In lack of a related legal obligation, we never publish, align or coordinate your personal data with each other.
5.3. Data provided by User that are necessary to contact Compocity or register in the Application 5.3.1. Compocity may process the following data provided by the User. The process of these data is necessary for the provision of the Service with special regard to the registration process in the Application:
Data Subject: User registering in the Application
Legal grounds
4.1. a)
Data category: Email address
Purpose of Data Processing:
Conclusion, amendment and performance of the contract.
Identification and verification of the User and ensuring the communication.
Establishment and maintenance of a reliable and safe environment.
Enforcement of claims and rights.
Data category: Name/short name
Purpose of Data Processing:
Conclusion, amendment and performance of the contract.
Identification and verification of the User and ensuring the communication.
Establishment and maintenance of a reliable and safe environment.
Enforcement of claims and rights.
Data category: Password
Purpose of Data Processing:
Conclusion, amendment and performance of the contract.
Identification and verification of the User and ensuring the communication.
Establishment and maintenance of a reliable and safe environment.
Enforcement of claims and rights.
Data Subject: Visitor’s message via Website
Legal grounds
4.1. a)
Data category: E-mail address
Purpose of Data Processing:
Identification and verification of the visitor and ensuring the communication.
Data category: Name/short name
Purpose of Data Processing:
Identification and verification of the visitor and ensuring the communication.
5.3.2. Compocity may process the following data provided by the User to Compocity in the course of the performance of Service.
Data Subject: Complainant, claimant, inquirer
Legal grounds
4.1. a), c)
Data category: Data provided in the complaint/ claim/ inquiry when contacting Compocity
Purpose of Data Processing:
Conducting the complaint management process, carrying out a request or claim submitted to Compocity.
Identification and verification of the user and ensuring the communication.
5.4. Optional data provision by Users
5.4.1. Compocity may process the following data provided by the Users voluntarily and manually.
Data Subject Registered User in the Application
Legal grounds
4.1. a), b)
Data category: Access to the camera to read a QR code.
Purpose of Data Processing:
Conclusion, amendment and performance of the contract.
The Service provider does not record or store camera images, so no data processing takes place here. Due to the need for completeness, the function is recorded.
5.5. Data collected from third parties
5.5.1. We only collect or process your personal data collected by third parties in order to comply with our legal obligations, or, in other cases, if you have given your explicit consent to the data transfer directly to those third parties, which is your responsibility to arrange. We do not supervise that your consent is properly given, we trust both you and those third parties who shall also be compliant with the data protection rules. Therefore, we are not liable for the collection and processing of such data by third parties.
5.5.2. If you use the services of a third-party service provider (such as Facebook, Linkedin, Instagram, Google, Skype, etc.) in order to register (possible only via Google) or search friends (possible only via Facebook) or contact Compocity, we do not request any data of yours from the concerned third party. To the provision or change of such data, the privacy policies of the concerned third-party service providers shall apply.
5.6. Cookies applied by Compocity
5.6.1. What is a cookie? Cookies are small data files of information that our Application or Website transfers to your hard drive or mobile device to store and sometimes track information about you. Although cookies do identify a User’s or a visitor’s device, cookies do not personally identify Users or visitors.
5.6.2. Why we use cookies: Our Application and Website uses cookies to distinguish you from other Users or visitors. This helps us to improve our Application and Website and to provide you with a good experience when you browse.
5.6.3. Types of cookies we use:
Strictly necessary cookies: these are cookies that are required for the operation of a website, such as to enable you to log into secure areas.
Performance cookies: these types of cookies recognise and count the number of visitors to a website and are used to see how users move around. This information is used to improve the way the website works. Functionality cookies: these cookies recognise when you return to a website, enable personalised content and recognise and remember your preferences.
Targeting cookies: these cookies record your visit to a website, including the individual pages visited and the links followed.
Generally, the strictly necessary cookies and some performance and functionality cookies only last for the duration of your visit to a website or expire when you close the website: these are known as ‘session cookies’. The functionality cookies and some targeting and performance cookies will last for a longer period of time: these are known as ‘persistent cookies’.
Third party cookies: Some of the persistent and session cookies used by our website may be set by us, and some are set by third parties who are delivering services on our behalf. For example, we use Google Analytics to track what users do on the website so we can improve the design and functionality.
5.6.4. Blocking cookies: Most browsers, mobile devices and apps automatically accept cookies but, if you prefer, you can change your browser, device or app settings to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser or device. To block the IDFA on your iOS mobile device, you should follow this path: Settings > General > About > Advertising and then turn on ‘Limit Ad Tracking’. To block Android ID on your Android device, you should follow this path: Google Settings > Ads and then turn on ‘Opt out of interest-based ads’.
6. The method and term of the use of the data collected
6.1. We only process your personal data if it is essential, suitable for and limited to the extent and duration required to the achievement of the purposes set for processing.
Purpose of Data Processing
Conclusion, amendment and performance of the contract.
Justification of purpose
Compocity shall use the data collected by the Application for the following purposes: to create, modify and perform the contract. The personal data collected during the use of the Service serves to facilitate and enable the activity initiated by the User. Compocity uses the User's personal data to enable the creation of the contractual background of the User’s service order and to facilitate the fulfilment of the contract.
Duration of data processing
Compocity shall process the personal data during the term of the contractual relationship or in case a contractual relationship has not been established, until the purpose of processing has ceased, or erases them in case further processing of such data is no longer necessary for the purpose of processing. User may request for the erasure of his/her data in a letter sent to the info@compocity.help email address. For the purposes of evidencing in the case of a dispute, the data of the concerned User shall be processed during the term of the general limitation period and for five (5) years when the User didn't process a transaction or for ten (10) years following erasure provided in the Privacy Act where relevant (Section 25/F (4) of the Privacy Act).
Purpose of Data Processing
Identification and verification of the User and ensuring the communication.
Justification of purpose
Compocity shall use data collected by the Application in order to supply the Service effectively, to carry out analyses, as well as to assess User satisfaction using the contact details provided by the User. In this context, Compocity may perform the following activities: access to and use of the Application, providing for its operation, safety, repair, development and optimisation, sending support, update and security related information.
Duration of data processing
Compocity shall process the personal data during the term of the contractual relationship or in case a contractual relationship has not been established, until the purpose of processing has ceased, or erases them in case further processing of such data is no longer necessary for the purpose of processing. User may request for the erasure of his/her data in a letter sent to the info@compocity.help email address. For the purposes of evidencing in the case of a dispute, the data of the concerned User shall be processed during the term of the general limitation period and for five (5) years when the User didn't process a transaction or for ten (10) years following erasure provided in the Privacy Act where relevant (Section 25/F (4) of the Privacy Act).
Purpose of Data Processing
Maintenance and development of the Service.
Justification of purpose
Compocity shall use the data collected by by the Application for the purposes of maintenance and development of the Service. Compocity shall use the personal data of the User to enable the continuous development and improvement of the Service within the Application.
Duration of data processing
Compocity shall process the personal data during the term of the contractual relationship or in case a contractual relationship has not been established, until the purpose of processing has ceased, or erases them in case further processing of such data is no longer necessary for the purpose of processing. User may request for the erasure of his/her data in a letter sent to the info@compocity.help email address. For the purposes of evidencing in the case of a dispute, the data of the concerned User shall be processed during the term of the general limitation period and for five (5) years when the User didn't process a transaction or for ten (10) years following erasure provided in the Privacy Act where relevant (Section 25/F (4) of the Privacy Act).
Purpose of Data Processing
Establishment and maintenance of a reliable and safe environment, enforcement of claims and rights
Justification of purpose
Compocity may use the personal data of the User to secure the legitimate interests of Users in the course of the use of the Service. In the scope of the above, Compocity shall be entitled to the following activities: the prevention and termination of fraud, spam, misuses and other harmful activities, to perform security investigations and risk analysis, to check and verify the data provided by the User.
Duration of data processing
Compocity shall process the personal data during the term of the contractual relationship or in case a contractual relationship has not been established, until the purpose of processing has ceased, or erases them in case further processing of such data is no longer necessary for the purpose of processing. User may request for the erasure of his/her data in a letter sent to the info@compocity.help email address. For the purposes of evidencing in the case of a dispute, the data of the concerned User shall be processed during the term of the general limitation period and for five (5) years when the User didn't process a transaction or for ten (10) years following erasure provided in the Privacy Act where relevant (Section 25/F (4) of the Privacy Act).
Purpose of Data Processing
Conducting the complaint management process, carrying out a request or claim submitted to Compocity
Justification of purpose
Documentation and verification of the conduct of the procedure, the actual examination.
Duration of data processing
Compocity processes the data until when the purpose of data processing exists, or it shall erase such data if their further processing is unnecessary for achieving the purpose of data processing. According to the consumer protection rules, Compocity shall retain the data for 5 years, or for 10 years following erasure provided in the Privacy Act where relevant (Section 25/F (4) of the Privacy Act).
Purpose of Data Processing
Compliance with legal obligations relating to employment (e.g. informing necessary authorities)
Justification of purpose
Compliance with relevant information, reporting obligations, taxation, contributions, etc.
Duration of data processing
Compocity shall retain the data for five (5) years following the end of the calendar year in which the relevant person quits, provided that the labour, salary and social security contribution registers shall not be disposed of. Otherwise, the labour law claims prescribe after three (3) years.
7. The persons having access to the data processed, data transfers
7.1. To be able to provide you with undisturbed Services, for quality assurance purposes, as well as to enable the investigation of user claims and complaints, we might have to transfer your data to third parties. By accepting this Privacy Policy, you give your expressed consent to these data transfers.
7.2. Data transfer may take place in the following cases:
Recipient of data transfer
Transfer of data to employees
Scope of data that may be transferred
The personal data processed by us shall also be made available to the employees of Compocity, but only if their access to and processing of personal data is required for the purposes of data processing related to the given data category and only in relation to their employment tasks.
Recipient of data transfer
Transfer of data to Compocity’s subcontractors
Scope of data that may be transferred
Some of the members of our team are not employees of Compocity, and are in a contractual relationship with us. The personal data shall also be made available to these subcontractors of Compocity, but only if their access to and processing of personal data is required for the purposes of data processing related to the given data category and only in relation to their relevant tasks.
Recipient of data transfer
Accounting Company
Scope of data that may be transferred
Data on employees, contributors and invoicing will be forwarded to our partner providing accounting services.
Recipient of data transfer
Law Firm
Scope of data that may be transferred
All data necessary for the performance of the activity of the Law Firm shall be forwarded to our legal advisory partner.
Recipient of data transfer
Publicly displayable information
Scope of data that may be transferred
Compocity may only display your information publicly in case you have consented to their disclosure on the social media or other platforms of Compocity or our partners. We never display any information publicly without your explicit consent.
Recipient of data transfer
Compliance with Laws
Scope of data that may be transferred
Except for the cases defined in this section 7., Compocity may not transfer the personal data provided to it to third parties.
Recipient of data transfer
Other service providers
Scope of data that may be transferred
Compocity uses different software to make available the Service, but we do not send any personal information to these services.
7.3. To be able to provide you with undisturbed Services, we use the contribution of the following third-party service providers:
Hosting service provider, or a company providing system operation services to Compocity upon contractual relationship (Data Processor)
Name: Webonic Kft.
The address of the hosting service provider: H-8000 Székesfehérvár, Budai út 9-11.
Company registration number: 07-09-025725
E-mail: support@webonic.hu
Phone number: +36 22 78 76 74
Website: https://www.webonic.hu/
Name: Google Firebase Inc.
The address of the hosting service provider: San Francisci Bay Area, West Coast, Westren US
E-mail: support@firebase.com
Phone number: 408-400-3656
Website: https://firebase.google.com/
7.4. The Data Processor assists Compocity in the smooth operation of the IT infrastructure that facilitates the storage of personal data provided to Compocity, Data Processor has no direct access to personal data. We expressly declare that we have no direct or indirect liability with respect to the data processing activity of the Data Processor and the security of personal data in the course thereof; in this regard, the privacy policies and regulations of the Data Processor shall apply.
7.5. If we need to involve further Data Processors, we will notify you about that by the modification of our Privacy Policy.
8. Rights and obligations of the Parties
8.1. Processing of User data, rights of information, access to data
8.1.1. You can access your personal data which have been collected by us. Please, notify us of any change in your data, at info@compocity.help. You are responsible for ensuring the up-to-date status of the personal data. In order to protect you, in case of any requests coming concerning your data, we need to verify the person. We do not retain personal data for the sole purpose of being able to react to potential requests.
8.1.2. Compocity shall take appropriate measures to provide you with all information concerning the processing of personal data, in a concise, transparent, comprehensible and easily accessible form, in a clear and comprehensible way. The information is mainly provided electronically on request at the e-mail address info@compocity.help. Proof of your identity is always required for the information.
8.1.3. Compocity shall, without undue delay, but in any case within one month from the receipt of the request, inform you of the action taken following his/her request. If necessary, taking into account the complexity of the application and the number of applications, this time limit may be extended by a further two months. Compocity shall inform you of the extension of the deadline, indicating the reasons for the delay, within one month from the receipt of the request.
8.1.4. If Compocity does not take action at your request, it shall inform you without delay, but no later than within one month from the receipt of the request, of the reasons for non-action and that you may lodge a complaint with one of its supervisory authorities and may exercise its right of judicial review.
8.1.5. The first request is free of charge. The second and all additional requests repeatedly filed can be subject to a fee, if the request is related to the same subject or subject matter in the ongoing year, the request is not for information purposes and Compocity legally disregards the rectification, erasure or restriction of the personal data handled on the basis of the repeated application. If a repeated request is justified because the act giving rise to the request has been caused by omission or activity attributable to Compocity, Compocity may waive the charges set out.
8.2. Rectification and erasure: You can ask us to rectify your personal data if necessary or to delete them where the retention of such data infringes the provisions of the related laws and regulations or if they are no longer necessary in relation to the purposes for which they are originally processed.
8.3. Withdrawal of consent and restriction of processing: In case you withdraw your consent to our processing of your personal data, we might not do that if processing is necessary for the protection of exercising the right of freedom of expression and information, for compliance with a legal obligation etc. The processing of personal data is essential until the proper, contractual completion of the contract concluded by and between Compocity and you.
8.4. Right to object: You still have the right to object against the processing of your personal data considering your individual circumstances even if it is lawfully processed by Compocity, for example on grounds of the legitimate interests of the controller or a third party.
8.5. Right to data portability: If you need it, we can provide you with a structured, commonly used and machine-readable format of all of your personal data processed by us and you can transmit those data to another controller. 8.6. The Obligation of the User: You are the only one who is responsible for the lawfulness, reality and accuracy (i.e. the quality) of your data under criminal liability.
9. Automated decision making, profiling
Compocity do not carry out automated decision making, profiling. If in case of such activity be introduced in the future, we will notify our Users immediately.
10. Further important information
10.1. Data Protection Officer: In our standpoint, Compocity is not obliged to appoint a data protection officer, as our activities do not involve data processing operations that would allow a regular, systematic and high-scale follow-up monitoring of the users; furthermore, Compocity does not process any special categories of personal data or crime related data which have relevance from criminal law aspect.
10.2. Supervisory organs and other authorities: The territorial scope of this Privacy Policy is Hungary, but it may cover also foreign authorities, if the User download the Application or visit our Website in a foreign country. Our supervisory authority who you can turn to regarding our data processing is:
Name of the supervisory authority:
Hungarian National Data Protection and Freedom of Information Authority (‘NAIH’)
Address: H-1055 Budapest, Falk Miksa u. 9-11.
Mailing address H-1530 Budapest, Pf.: 5.
E-mail address: ugyfelszolgalat@naih.hu
Phone number: +36(1)391-1400
Website: http://naih.hu
Foreign data protection authorities may also be involved if you have your location or place of business outside Hungary. You can search the relevant authority here.
10.3. Processing of sensitive data
We do not process any personal data of our Users which are, by their nature, particularly sensitive in relation to fundamental rights and freedoms, merit specific protection as the context of their processing could create significant risks to the fundamental rights and freedoms. If we decide to process such sensitive data, this activity shall be pursued with special care and diligence, having your expressed consent thereto, and only to the extent it is required. We do not process personal data or our Users revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and we do not carry out processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation or criminal data.
10.4. Processing children’s data
We do not knowingly collect personal information online from children under the age of 18.
11. Personal data breach
11.1. In case of personal data breach, where the incident is likely to pose a high risk to the rights and freedoms of those concerned, we submit the report towards the data protection supervisory authority stated in sec. 10.2 and as required by the laws and regulations, without undue delay, but in any case, within 72 hours from getting aware of the incident. We have developed internal procedures in case of personal data breach, and personal data breaches are also recorded into a registry. If you are affected by such personal data breach will also be notified, if the prevailing laws and regulations require so.
11.2. If you detect a threat of personal data breach, we ask to report it immediately via email at info@compocity.help. Furthermore, in case of personal data breach, you may initiate a court case against Compocity.
12. Changes of the Privacy Policy
12.1. Compocity reserves the right to amend this Privacy Policy at any time. Amendments will be published immediately on the website.
12.2. In case of amendment, you will be notified thereof thirty (30) days prior to the date of effectiveness of amendment, via e-mail or through the website.
12.3. In case you object to such amendment, you may notify Compocity thereof and disclose your respective comments and notices via email, furthermore, you may request the erasure of your personal data.